By making a purchase you are demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease. Always check with your physician before starting a new dietary supplement program. These products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are purchasing these products with the understanding of the present status of CBD (cannabidiol) products.
We want to make things right with you so that we have happy customers.
If you have any issues with your order or product, please contact us at [email protected].
- Prior to returning, contact us at [email protected]. We can talk about the issue you are experiencing to see how we can help you.On unopened products, we offer a full refund of 100% of the purchase price, plus applicable tax, less shipping, on unopened items purchased within 7 days of receiving it. The customer is responsible for return shipping costs.
In certain cases, we will offer a refund on recently opened products, but only if we can ascertain that the product was defective when it was opened.
- If we determine that you would like to return the product, we will issue a Return Authorization. Items returned without express written authorization from Crooked Cactus CBD will not be refunded.
- Please notify us at [email protected] once you have shipped the unopened product back. Shipping must occur within 7 days of receiving the Return Authorization.
- Once we receive your package and confirm it’s condition, we will issue a refund for the unopened product and email you a confirmation. Please allow 7-10 days for the refund to post to your statement.
Again, we want you to be a happy customer. We are chill, and we want you to be maximum chill! Just contact us so we can make sure that happens.